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  • Keeping popular items fully stocked

    I'm extremely frustrated right now with popular items that quickly go out of stock and my Ebay customers order it and then I have issue a refund for the sale. I've lost 2 sales in the last 2 weeks because of this. I live for a good reputation when it comes to selling on Ebay, and I don't need angry customers based on this issue. I check the stock report every day, and try to stay on top of what's in and what's out. Now, I'm sitting here again with a customer order for one of the Guardian Dragon Tables, and of coarse I see that they're out of stock yet again. Now I'm gonna lose another sale, and probably tick the customer off to the point of them not wanting to do business with me again. SLC NEEDS to make sure they're keeping hot items like this available at all times so we can keep our customers happy. It's hard to run a business and keep a good reputation when the items you're trying to sell are continuously going out of stock and you're having to pull your ad constantly.

  • #2
    If you know that you'll be selling a lot of an item it's a good idea to have a few on hand. Plus, it's not a good idea to list an item when only a few are available. When selling on eBay it's the seller's responsibility ultimately to assure that they can fill the order. This is eBay's policy. Drop-shipping is a convenient and cost effective method when sellers take the necessary steps to protect their own reputation. There's no passing the buck with this business model.

    Keep in mind that there are thousands of members all selling the same merchandise. A product can sell out in a very short period of time, especially if there's a sudden spike in demand. And, there are factors that affect supply: the factory (or supplier as the case may be) has limits on what it can produce/provide, adverse weather may affect shipping lanes, etc.
    Last edited by Store-n-Decor; 06-22-2015, 04:35 AM.

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